When the EnFuzion Web page doesn’t start, the most likely reasons are:

– Missing or invalid license key

– The Root computer is running out of disk space

Follow these steps below to find the root cause of this problem:

– Try to start the EnFuzion Root process, i.e. enfdispatcher, manually.  The instructions for how to start the EnFuzion Root process can be found in the EnFuzion User Manual.

– Using the Task Manager on Windows or the ps ax command on macOS and Linux to see if the enfdispatcher process is running.

– If the enfdispatcher process is not running, check the EnFuzion dispatcher log file for error messages. The dispatcher log file is on kept on the Root computer, called enfuzion.log, and located in the /work subdirectory under where EnFuzion is installed.

– If your EnFuzion license key is missing or invalid, install a valid license key.

– If your Root computer is running out of disk space, with less than a few MB available, the EnFuzion Root software records this in the enfuzion.log file and terminates. If this is the case, make more disk space available on the Root computer and reboot the machine or restart EnFuzion.

– If the log file enfuzion.log does not exist, delete all the files in the /work directory on the Root computer, and verify the user account that EnFuzion is running under, on the Root machine, has permission to write to the /work directory.

– If after you have installed a valid license and made sure that the Root computer has sufficient disk space, there is still no enfdispatcher process and no EnFuzion.log file after the machine is rebooted, verify that EnFuzion is configured to automatically start at the boot time.  The instructions for how to do this can be found in the EnFuzion User Manual.