How do I send my diagnostic files to Axceleon?

We often ask you to send your diagnostic files in the course of technical support.  These diagnostic files may be very big, so we suggest you use ftp to send these files.

 

Login Information

  •              Site:  ftp.axceleon.com
  • User name:  ftpax
  •   Password:  ftpax

 
Site Restrictions

Our FTP site is configured to act as a one-way mailbox.  You can only upload files, but you cannot browse the directories or read from it.

 

FTP Clients
The standard Windows FTP client has very limited features, and it does not work reliably. We recommend that you use a third-party FTP client such as FileZilla or WinSCP.