After you receive an EnFuzion license file for your Control Root, please make sure that the license string is exactly 80 characters long, without CR or LF at the end. Sometimes the license file may become corrupted when emailed, when extra LF, CR and special characters are added to the end of the license. Please inspect the license string and make sure to remove any additional characters.

Follow the steps below to install the new production license:

– Rename the file enflicense.txt. It MUST be called this name EXACTLY;
– Copy the file enflicense.txt to the Control Root computer, to the \Config subdirectory under your EnFuzion installation directory. Overwrite the previous license file with the same name;
– Using Task Manager, restart the enfStarterSvc service on the Control Root computer if you are using EnFuzion version 16.0 and later. If you are using earlier versions of EnFuzion, restart the EnFuzion Root Service from the Windows Program Start menu.

Please contact support@axceleon.com if you have any questions on how to update the software license on your cluster.